ISI is Seeking an Operations Associate

The ISI team is expanding. Read on for details about our new Operations Associate role.

Applications will be accepted until Tuesday, April 30, 2024.

 

Summary:

The Operations Associate will possess a background in business operations, with exceptional organizational skills. The successful candidate will be meticulous, service-oriented, and comfortable in managing and maintaining a wide range of office management systems and procedures. Reporting to the Director of Membership, the Operations Associate will be a vital member of the ISI team, working with staff to fulfill key administrative functions in support of the organization’s operational needs and objectives. This is an ideal role for individuals with extensive experience in business operations and general administration, especially those who acquired their experience in a small-organization environment (virtual or hybrid setting).

Duties and Responsibilities:

The Operations Associate provides an extensive knowledge of office management systems and procedures. This dynamic role will provide exceptional administrative support in three primary areas:

Human Resources:

The successful candidate will execute business strategies for humanizing impersonal systems, provide support to employee engagement and development, and help manage ISI’s business compliance efforts. The Operations Associate will:

• Perform administrative tasks to ensure business compliance standards are met to strengthen the organization and reduce liability risk.
• Maintains records, documentation, and files that may be complex or confidential, such as employee files.
• Assist with recruitment and onboarding support of new hires.
• Assist with employment, financial, and benefit audits.
• Organize and distribute information such as employee handbooks, benefit enrollment materials and updates, and retirement planning resources for staff consumption.
• Liaise with external providers related to the above, including to request information or initiate support tickets, if needed.

ISI’s internal intranet website and software usage:

The upcoming internal website will provide a network for ISI staff.  The Intranet site will be useful for communications, collaboration, and information sharing.

• Maintain postings and information on ISI’s upcoming internal website.
• Organize the tracking and deployment of software such as Adobe, OneDrive, SharePoint, and Salesforce.
• Liaise with external providers as needed, including to request information or initiate support tickets, if needed.

Administrative support for ISI operations:

Operations coordinates internal and external business engagement and manages all financial needs.

• The Operations Associate will work one-on-one with ISI’s President to provide administrative support. This includes calendaring meetings, completing expense reports, and special projects.
• Act as a liaison and provide support to the Board of Directors and the Envision Review Board. Arrange and handle all logistics for Board meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials.
• Serve as a backup support to ISI’s Senior Operations Associate with accounts receivables and payables.

Required Skills:

• Excellent organizational skills and attention to detail.
• Extensive knowledge of office management systems and procedures.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite, Salesforce, SharePoint and Adobe.
• Ability to maintain confidential information.
• Experience working with non-profit organizations and the A/E/C community is highly desirable.

Required Education and Experience:

• A bachelor’s degree in human resources, business administration, or information technology is required.
• Three years of consistent business operations or related experience.
• Experience working with non-profit organizations and the A/E/C community is highly desirable.

Salary and Benefits:

• Benefits: health, dental, vision, and life insurance; 401k retirement plan with up to 5% match.
• Vacation: Four (4) weeks; all federal holidays per the United States Office of Personnel Management; five (5) personal days per year
• Salary: $50,000 – $55,000 Annually

Application process and deadline:

If you are interested in this opportunity, visit the post on Indeed to apply. Applications will be accepted until April 30, 2024.

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The Institute for Sustainable Infrastructure (ISI) is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other factor protected by applicable U.S. federal, state, and local laws.